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Legal Aid Ontario employees are committed to making a difference in the lives of our clients.
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.
If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.
Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.
We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.
Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.
Primary function
Lead the administration of LAO’s Test Case program, Second Chair program, and Mental Health Appeals program.
Home Location: Provincial Office - Toronto
Secondary/Other Locations: Not applicable
Reports to: Special Advisor
Key accountabilities
- Knowledge of the goals and objectives of LAO’s Test Case program and processes
- Knowledge of the goals and objective of LAO’s Second Chair program and processes
- Knowledge of the goals and objectives of LAO’s Mental Health Appeals program and processes
- Developing and implementing efficient and transparent application processes for the Test Case, Second Chair and Mental Health Appeals programs
- Creating and maintaining efficient electronic and paper filing systems
- Calendar management, including booking meetings, preparing agendas, and other materials as required
- Preparing a variety of correspondence, reports and presentations as requested.
- Working with the Special Advisor (Policy), to regularly report on and evaluate the Test Case, Second Chair and Mental Health Appeals programs, highlighting accomplishments, issues and risks, and identifying and prioritizing changes necessary.
- Working with the Special Advisor (Policy) to develop effective and cost-efficient relationships with other LAO departments, lawyers (staff and private bar), and justice partners (MAG, and the Judiciary) to support the Test Case, Second Chair and Mental Health Appeals programs.
- Knowledge of LAO’s core client strategies and their relevance to LAO’s Test Case, Second Chair and Mental Health Appeals programs
- Respond to the ongoing needs of the Policy department as required.
Required skills & experience
- Knowledge and appreciation of LAO’s Test Case, Second Chair, and Mental Health Appeals program
- Working knowledge of LAO's intake and authorization systems and Peoplesoft
- Ability to effectively prioritize competing issues
- Excellent oral and written, presentation communication skills
- Skilled in setting agendas, recording and preparing minutes for meetings.
- Excellent communications, interpersonal and organizational skills
- Experience in prioritizing and managing own workflow to ensure quality and efficiency
- Solid knowledge of LAO services and structure or other public service experience is an asset
- Exceptional administrative and organizational skills
- Demonstrated ability to use latest communication technologies
- Must have intermediate knowledge of the following Microsoft programs; Word, Excel, PowerPoint, SharePoint and Teams.
- Demonstrated ability to handle confidential and sensitive information.
- Strong attention to detail.
- Ability to work with minimal supervision, exercise good judgment and discretion.
To apply submit a cover letter & résumé.
Only those candidates selected for an interview will be notified by email.
This position is collectively represented by the Ontario Public Service Employees Union (OPSEU) and the successful incumbent will be governed by the provisions of a collective agreement and subject to union dues.
Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.
First time applying to LAO? You will need to create a profile AND then apply for the position.
Already have an Njoyn account? Just sign in and select "my jobs" to apply.
Once you have successfully applied you will receive a confirmation email.
Trouble applying? For telephone support please call 1-877-427-7717 or email support: candidate.njoynhelp@cgi.com
